Privacy Policy

Effective Date: August 29, 2026

ArtSilk Digital & Co LLC ("ArtSilk," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

1.1 Information You Provide

Account information: Name, email address, phone number, company name
Payment information: Credit/debit card details (processed securely by Stripe — we never store card numbers)
Business information: Website content, branding materials, social media credentials (when provided for management services)
Communications: Messages, feedback, and support requests

1.2 Information Collected Automatically

Usage data: Pages visited, features used, session duration
Device information: Browser type, operating system, IP address
Analytics: Google Analytics data for service improvement

2. How We Use Your Information

Purpose	Data Used
Provide and manage your subscriptions	Account info, payment info
Process payments and billing	Payment info (via Stripe)
Deliver digital services (website management, social media, etc.)	Business info, account info
Send service communications (invoices, receipts, updates)	Email, name
Improve our services	Usage data, analytics
Comply with legal obligations	As required by law

3. Payment Processing

We use Stripe, Inc. as our payment processor. When you provide payment information, it is transmitted directly to Stripe over encrypted connections. We do not store, process, or have access to your full credit card number. Stripe's privacy policy governs their handling of your payment data: stripe.com/privacy.

4. Accounting Integration

We use QuickBooks Online (by Intuit) for accounting and invoicing. Transaction records (amounts, dates, customer names) may be synced to QuickBooks for bookkeeping purposes. Intuit's privacy policy applies to data within their platform: intuit.com/privacy.

5. Data Sharing

We do not sell your personal information. We share data only with:

Payment processors: Stripe (to process transactions)
Accounting software: QuickBooks (for invoicing and bookkeeping)
Hosting providers: Amazon Web Services (to host your website and our services)
Analytics: Google Analytics (anonymized usage data)
Legal requirements: When required by law, court order, or government authority

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

All data transmitted over HTTPS (TLS encryption)
Payment data handled by PCI DSS-compliant processors (Stripe)
Access to customer data restricted to authorized personnel only
Regular security reviews of our infrastructure

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account termination, we retain records for up to 7 years as required for tax and legal compliance, after which they are securely deleted.

8. Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Delete your account and associated data (subject to legal retention requirements)
Export your data in a portable format
Opt out of non-essential communications

To exercise these rights, contact us at info@artsilk.us.

9. Cookies

Our website uses cookies for:

Essential cookies: Required for site functionality
Analytics cookies: Google Analytics (to understand how visitors use our site)

You can control cookies through your browser settings.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our website. The "Effective Date" at the top reflects the latest revision.

12. Contact Us

For privacy-related questions or requests:

ArtSilk Digital & Co LLC
Email: info@artsilk.us
Website: artsilk.us
Phone: (470) 907-3193